Create a new SLA for an existing Customer:
However, when try to create a report for that Customer ("SLA Detail by Customer"), the newly added SLA is missing from the report output. Only the previously existing SLA are showing in the report.
And if try to create the report for that newly added SLA with "SLA Detail By SLA Name", it returns the message "No Records Found".
Newly created SLA configuration is missing the association of Guarantees to Service.
Release : 10.3.x
Component : Spectrum Core / SpectroSERVER