Unable to import a custom endpoint role definition. Check boxes greyed out.

Products

• CA Identity Manager
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Having just created an updated version of a custom endpoint, trying to deploy the new jar in Identity Manager and import via the management console.
We have used RoleDefGenerator.sh to create the new jar and placed it under /opt/CA/wildfly-idm/standalone/deployments/iam_im.ear/user_console.war/WEB-INF/lib

We have verified the permissions for the jar file and restarted the Application server.

The new version of the endpoint appears in the import screen but the checkbox is greyed out. We can see the new version (1.20) and the installed version (1.17) but we can not update the endpoint type.

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

Identity Manager is comparing 1.7 to 1.2 (not 1.20) and identifying the installed version as newer, therefore not allowing any upgrade

Resolution

Generate a new connector using Connector Xpress, ensure the version assign to it is higher than existing one (ie 1.8 vs 1.7). The checkbox should be enabled.

Additional Information

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-5/virtual-appliance/administering-virtual-appliance.html