Errors when running Spectrum Jasper reports from the Library top menu

Products

• CA Spectrum

Issue/Introduction

Errors when running Spectrum Jasper reports from the Library top menu

Cause

Most of the reports listed in the Library top level menu are "sub reports" used in the primary reports and are not intended to run as individual reports.

Environment

Release : Any version of Spectrum integrated with Jasper

Component : Reporting

Resolution

Reports should be run from the View -> Repository top level menu.

1. Log into Jasper

2. Select View -> Repository from the top level menu

3. Expand to the root -> public -> ca -> Spectrum -> reports folder

4. Choose reports out of the alarm, assets, availability,  event and service and SLA folders to run