The BFI (BigFix Connector) intermittently fails due to JSON error.
Sample error that may present in the logging:
Release : 4.2
Component : CA SOFTWARE ASSET MANAGER
An error such as this will be difficult to determine for a root cause, given its sporadic nature. One may consider exporting the data called by the REST API of BigFix manually and review/compare the results to see where there may be an invalid JSON format. One can also consider tweaking the page sizes (parameter ibm_bfi_page_size) to either increase or decrease to see if there is any impact. Finally, one can review the import content itself for any inconsistencies.