Unable to create action items on the Organizer due to a system error
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Article ID: 144363
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Updated On:
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Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
STEPS TO REPRODUCE
1.Go to Administration > Studio > Objects 2.Edit the Action Item object 3.Edit the Object Type attribute Note: The default value Personal 4.On the Display Mappings section, select a color for the Default Bucket and click save 5.Error is returned: ODF-0280: Must have at least one mapping 6.But just note, the Default value is vanished 7.Go to Home > Personal > Organizer > Action Items 8.Click on New, fill the required data in and click on Save
Expected Result: The action item to be created and saved successfully. Actual Result: An error is thrown: System error. Contact system administrator