Clarity: Not able to create Status Report from new UI if it's the first Status Report for the Project

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Article ID: 144293

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps To Reproduce :-

1. Enabled AutoNumbering for ID column on Status Report Object.
2. Navigate to New UX and find a Project which doesn't have an existing Status Report.
3. Click on the '+' symbol to create a new one.

Expected Results :- New Status Report row is created in the Grid.
Actual Results :- Nothing Happens.

Cause

This is only reproduce able in 15.5.1.4 version and couldn't be replicated in higher versions.

Environment

Release : 15.5.1 Patch 4

Component : CA PPM SAAS New UX

Resolution

Workaround :-

There are two workaround for this issue.

1. Create a Status Report using Classic UI or the Status tab in New UX.
2. Disable Autonumbering on the ID column of Status Reporting Object.

This issue has been tested in later versions of 15.6.1, 15.7 & 15.7.1 and it's not reproduceable.