Spectrum NIM Server Customizations page showing "error occurred at line: 96

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

We are trying to use the NIM Server running on Spectrum OC server to update the custom fields. When I click on Customizations, it is not listing the options instead showing the errors that point to issue with the customize.jsp file.

An error occurred at line: 96 in the jsp file: /ui/customize.jsp

The type new Comparator<Property>(){} must implement the inherited abstract method Comparator<Property>.reversed()

93:     }

94:

95:     if(mdrFields!=null){

96:             Collections.sort(mdrFields, new Comparator<Property>() {

97:         public int compare(Property s1,Property s2) {

98:               if(s1.getName() != null && s2.getName() != null) {

99:                   return s1.getName().compareTo(s2.getName());

Stacktrace:

        at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:103)

        at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:366)

        at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:490)

        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:379)

        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:354)

        at org.apache.jasper.compiler.Compiler.compile(Compiler.java:341)

        at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:660)

        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:364)

        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)

        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)

        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)

        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)

        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)

        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)

        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

        at java.lang.Thread.run(Thread.java:745)

Jan 28, 2020 4:41:29 AM org.apache.catalina.core.StandardWrapperValve invoke

SEVERE: Servlet.service() for servlet [jsp] in context with path [/ca-nim-sm] threw exception [Unable to compile class for JSP:

 

Environment

Release : 10.2

Component : Spectrum Core / SpectroSERVER

Cause

An old version of java jdk is installed on the server.

Resolution

Remove the old instance of the jdk.  Spectrum and NIM support java jdk 1.8.  After removing the old instance of java, rebuild NIM:

1.  Move the $Spectrum\tomcat\webapps\ca-nim-sm to an area outside of the Spectrum install.
2.  Stop and restart tomcat.  When it starts, it will redeploy the ca-nim-sm.war which rebuilds NIM.