CA WA Agent : Mapped network drive unavailable in jobs
Article ID: 144266
CA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - System Agent (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)CA Workload Automation AgentCA Workload Automation AECA Workload Automation AgentsCA Workload Automation DE - System Agent (dSeries)
When a job runs from the CA WA Agent the Network mounted or mapped drives are not available. The Jobs may show following error:
Unavailable F: \\example.com\share_path Microsoft Windows Network
The drives are accessible when user logs in to the Windows System.
CA WA Agent runs as a service in Windows OS. The network mapped drives are not available to background services. It is recommended to use Universal Naming Convention or UNC path instead of drive letters. Due to various security issues the newer Windows OS do not allow drive letters to be easily accessible by services.
Release : 11.3.6
Component : CA Workload Automation System Agent
OS: Windows OS
Use UNC path or script to run the jobs. If using a script, mount the drives, then run the command or scripts. It is recommended to unmount the drives after jobs have completed. Use drives letter are not currently mapped or used by other users.
ECHO ON net use x: \\windows_host\sharename command1 command2 net use x: /delete ECHO OFF