CA PPM Jasper Server showing different report format in PDF

Products

• Clarity PPM SaaS

Issue/Introduction

Jasper server as it is showing different format after deploying report on server, the web view of Jasper Studio and jasper server is quite different once export into PDF Format, its adding an extra blank line.

 

Environment

Release : 15.6.1

Component : CA PPM SAAS JASPERSOFT

Resolution

a) Change Roberto font to Arial

<font fontName="Roboto - Regular" size="11.5" isBold="true"/>

There are 2 occurrences in the jrxml file that you provided. Change them to,

<font fontName="Arial" size="11.5" isBold="true"/>

Now export to pdf, do you see the extra line when running in JRS?

b) Add this property in the jrxml file,

isRemoveLineWhenBlank="true"