Unable to get to UMP login page

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Article ID: 144219

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

When attempting to access the UMP portal from a web browser at the http://<ump hostname> URL, the following error appears in the browser:

 

The connection to the UMP portal was working with no issues previously.

Cause

The http_port was modified in the wasp.cfg and changed from the default 80 to 79.

Environment

Release : 9.2.0 (or earlier)

Component : UIM - UMP (any version)

Resolution

Either of the following 2 options will correct this issue:

1.  Change the http_port key value in the UMP wasp.cfg file back to the default value (80) in order to access the UMP portal from a web browser without having to specify a port in the URL:  http://<UMP hostname>

2.  Include the configured port in the UMP portal URL:  http://<UMP hostname>:79

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