Exporting preferences from OneClick users or groups from top level Preferences column does not work

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Article ID: 144189

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

If I want to export all preferences from a user group (Alarms tab, Event Tabs ...) to another usergroup it doesn`t always work. After selecting on the top "Perferences" I can see that all tabs and subtabs will be exported, but it doesn`t work for all tabs. After changing "displayed columns for the table in the Alarms tab" and export the whole preferences to a second user group the changes are not exported. If I only select "Alarms Table" and export only this tab to the other user group it works.

I expect that an export of all preferences should transfer all preferences to another group.

From OneClick Client debug console (Help, Debug Console, Debut Output tab) at the time of the export there is an error seen only in the debug context window

Exception in thread "AWT-EventQueue-1" java.lang.NullPointerException
 at com.aprisma.spectrum.app.alarm.client.preferences.AlarmFilterPreference$ComplexFilter.equals(AlarmFilterPreference.java:50)
 at java.util.ArrayList.indexOf(ArrayList.java:321)
 at java.util.ArrayList.contains(ArrayList.java:304)
 at com.aprisma.spectrum.app.alarm.client.preferences.AlarmFilterPreference.mergeSubPrefs(AlarmFilterPreference.java:554)
 at com.aprisma.spectrum.app.admin.client.util.UserPreferenceImportExport.exportPreferences(UserPreferenceImportExport.java:283)
 at com.aprisma.spectrum.app.client.preferences.PreferenceDialog.actionPerformed(PreferenceDialog.java:845)
 at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
 at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
 at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
 at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
 at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
 at java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
 at java.awt.Component.processMouseEvent(Component.java:6539)
 at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
 at java.awt.Component.processEvent(Component.java:6304)
 at java.awt.Container.processEvent(Container.java:2239)
 at java.awt.Component.dispatchEventImpl(Component.java:4889)
 at java.awt.Container.dispatchEventImpl(Container.java:2297)
 at java.awt.Component.dispatchEvent(Component.java:4711)
 at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
 at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
 at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
 at java.awt.Container.dispatchEventImpl(Container.java:2283)
 at java.awt.Window.dispatchEventImpl(Window.java:2746)
 at java.awt.Component.dispatchEvent(Component.java:4711)
 at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
 at java.awt.EventQueue.access$500(EventQueue.java:97)
 at java.awt.EventQueue$3.run(EventQueue.java:709)
 at java.awt.EventQueue$3.run(EventQueue.java:703)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
 at java.awt.EventQueue$4.run(EventQueue.java:733)
 at java.awt.EventQueue$4.run(EventQueue.java:731)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
 at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
 at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
 at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:109)
 at java.awt.WaitDispatchSupport$2.run(WaitDispatchSupport.java:190)
 at java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:235)
 at java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:233)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.awt.WaitDispatchSupport.enter(WaitDispatchSupport.java:233)
 at java.awt.Dialog.show(Dialog.java:1084)
 at java.awt.Component.show(Component.java:1671)
 at java.awt.Component.setVisible(Component.java:1623)
 at java.awt.Window.setVisible(Window.java:1014)
 at java.awt.Dialog.setVisible(Dialog.java:1005)
 at com.aprisma.spectrum.app.client.preferences.PreferenceDialog.setVisible(PreferenceDialog.java:298)
 at com.aprisma.spectrum.app.admin.client.hierarchy.EditPrefsAction.actionPerformed(EditPrefsAction.java:94)
 at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
 at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
 at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
 at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
 at javax.swing.AbstractButton.doClick(AbstractButton.java:376)
 at javax.swing.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:842)
 at javax.swing.plaf.basic.BasicMenuItemUI$Handler.mouseReleased(BasicMenuItemUI.java:886)
 at java.awt.Component.processMouseEvent(Component.java:6539)
 at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
 at java.awt.Component.processEvent(Component.java:6304)
 at java.awt.Container.processEvent(Container.java:2239)
 at java.awt.Component.dispatchEventImpl(Component.java:4889)
 at java.awt.Container.dispatchEventImpl(Container.java:2297)
 at java.awt.Component.dispatchEvent(Component.java:4711)
 at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
 at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
 at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
 at java.awt.Container.dispatchEventImpl(Container.java:2283)
 at java.awt.Window.dispatchEventImpl(Window.java:2746)
 at java.awt.Component.dispatchEvent(Component.java:4711)
 at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
 at java.awt.EventQueue.access$500(EventQueue.java:97)
 at java.awt.EventQueue$3.run(EventQueue.java:709)
 at java.awt.EventQueue$3.run(EventQueue.java:703)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
 at java.awt.EventQueue$4.run(EventQueue.java:733)
 at java.awt.EventQueue$4.run(EventQueue.java:731)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
 at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
 at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
 at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
 at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
 at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

Cause

There is a bug in the export preferences that is only seen if the Preferences are exported at the very top level.

If the preferences are exported at the same level (for example Alarm Table level for changes made at this level) then it will work correctly.

Environment

Spectrum 10.4.0

Resolution

Please request patch PTF_10.4.008 from support