Input Type / Charge Codes are blank on some Timesheets

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Article ID: 144098

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

  • After adding the Charge code / Input Type column to timesheets, some are blank on timesheets
  • They show up for some resources' timesheets, while other resources assigned to the same tasks don't have them displayed

Cause

This can happen if the timesheets were imported from a third party tool into Clarity PPM.

Environment

  • Release : All Supported Releases
  • Component : CA PPM SAAS TIME MANAGEMENT

Resolution

  1. Check to see if the resource's with issues are creating their timesheets via Clarity PPM.
  2. If a third party tool such as Sharepoint is used, this can cause the issue.
    • Unfortunately Sharepoint is no longer supported with Clarity PPM starting as of May 2019