Flowdock: User receiving "company x has reached add-on user limit, cannot add user to organization"
Issue/Introduction:
Flowdock: User receiving "company x has reached add-on user limit, cannot add user to organization".
Cause:
This can occur if the user signs up without authenticating to Rally.
Environment:
Release:
Component: FLODOC
Resolution:
To connect your existing Flowdock account to Rally use the following steps:
- Log in to CA Flowdock using the existing credentials. If you don't recall your password go to https://www.flowdock.com/reset/new to (re)set your password
- In a browser window navigate to https://www.flowdock.com/account/login_settings and scroll to the "One-Click Login" section
- If there is a red button called "Connect To Rally" skip to step 5.
- If there is a red button called "Disconnect From Rally", select the button "Disconnect from Rally" button to remove the existing connection, then refresh the page. Proceed with next step.
- Use the Button "Connect to Rally" and follow the steps listed there
The next document has instructions for joining the Flowdock Organization.
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=144091