VAIM Windows templates cannot be applied due to incorrect OSType.


Article ID: 144083


Updated On:


CA eHealth CA Spectrum


We have a lot of servers that are not showing / associating the appropriate template with the OS. 
For example; We are trying to push out a template to a Windows Server that has had SysEDGE installed (using Windows policy).
When we select a list of templates; all I see is Unix related profiles and none of the Windows related profiles that I would expect to see.  


  • During initial discovery of Windows systems Network Discovery is not classifying OSType correctly.


Release : 12.9

Component : Virtual Assurance for IM 


  • Under C:\ProgramData\CA\SM\domainserver\User Defined Profiles\SystemEDGE\Templates directory copy * files and rename to * and restart CA SM Domain Server service.
  • This will then show the templates under OS Independent and no OS filtering will be done when the template is applied.


  • Rediscover the Servers that don't have OSType defined during initial discovery as rediscovery will often update to correct platform.