What is a Broadcom Support Site ID?

book

Article ID: 144066

calendar_today

Updated On:

Products

Support Portal Licensing-CA

Issue/Introduction

What is the Site ID and where can I find it?

Resolution

The Support Site ID or often referred to as Support ID, SID or just Site ID is located in the Electronic Software Delivery (ESD) email from Broadcom Software Delivery at the close of your contract or contract renewal and sent to the "Technical Contact" on the contract. The Site ID provides access to Case Management, Downloads, and Licensing for the entitled products from your support contract. If you need help in finding your Site ID, please use the Support Site ID request Form to request your Site ID or use our Virtual Agent chat in the lower-right corner of this website. 

Once you have the Site ID from the ESD email, you can request Site Access so your profile can access these products following the steps in the "How to get access to a site id?" article.

 

Helpful links: 

How to get access to a site id?

How to create a case?