ERROR com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl - Exception shutting down vse service <service>

Products

• Service Virtualization

Issue/Introduction

See these error messages for every service running on the VSE:

2020-01-29 21:04:28,400Z (16:04) [JPA reporting init reporting thread] INFO  org.eclipse.persistence        -  EclipseLink, version: Eclipse Persistence Services - 2.3.2.v20111125-r10461  
2020-01-29 21:04:28,525Z (16:04) [pool-10-thread-1] ERROR com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl - Exception shutting down vse service <service>
java.lang.NullPointerException

Environment

Release : All supported DevTest components

Component : CA Service Virtualization

Cause

Corruption in the DEVTEST_HOME\vseRecording and DEVTEST_HOME\vsBuilderSessions folders as well some .ear and .jar files in the DEVTEST_HOME\vseDeploy folder that normally are in the DEVTEST_HOME\hotDeploy folder, so not sure why they were also in the vseDeploy folder.

Resolution

1. Renamed DEVTEST_HOME\vseRecording folder to something else.
2. Renamed DEVTEST_HOME\vsBuilderSessions folder to something else.
3. Notice there were some .ear and .jar files in the DEVTEST_HOME\vseDeploy folder, so deleted them. 
4. Deleted all the logs files.
5. Started VSE service.
6. Able to go on Portal and see VSE up and running and all 281 services running as well.