MSP driver Install error: <user> is not authorized to execute MSPSETUP.EXE

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When attempting to install the Microsoft Project (MSP) new driver, receive the below error:

Access Denied error: <user> is not authorized to execute MSPSETUP.EXE

Environment

Release : All Supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Cause

This is due to a restriction on the workstation

Resolution

Reach out to your GIS team to assist with granting access to run the exe. 

Additional Information

• See 71385 - MSP integration Known Issues
• See 15956 - MSP integration known defects
• See KB 141061 - How to search for known Clarity PPM Issues using Self Service