url_response - 47 Number of redirects hit maximum amount

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are getting the error "47 Number of redirects hit maximum amount" when we configure a url on url_response probe.

Environment

• Release: UIM 9.x or higher
• Component: UIM - URL_RESPONSE

Cause

- url_response probe configuration

Resolution

• In the url_response probe, set enable_redirect_retry = yes
• The alarm message changed to 401, "The requested resource requires user authentication."

For this website, this is an expected behavior as it redirects to login.

If required, this error can be avoided by using the e2e_appmon_dev probe to record a transaction, e.g., to access the website and login with the username and password.