JCP / JWP doesn't start from Service Manager Dialog

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

The JCP and JWP doesn't start from the Service Manager (Dialog), possibly after the update to v12.3

Cause

This can be cause by the Java switch -d64 that is now obsolete

Environment

Release : 12.3

Component : Service Manager

Resolution

Adjust the Java command to start the JCP/JWP in the uc4.smd file of the Service Manager by removing the -d64 switch