Spectrum showing an incorrect port status for Meraki MX models

Article Id: 143973

Status: Published

Updated On: 29-01-2020 07:56

Products:

CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA eHealth

Issue/Introduction:

Spectrum showing an incorrect port status for Meraki MX models

For Meraki MX type hardware sysObject id 1.3.6.1.4.1.29671.2.121, the WAN ports show Normal/Up when connected but the local switch ports show Normal/down and connection discovery does not work.

Cause:

Spectrum uses the values of ifOperStatus and ifAdminStatus in the interfaces mib to determine the status of the interface model.

There is a bug in the code on the device that is not populating the values of ifOperStatus and ifAdminStatus in the interfaces mib of the device correctly.

Environment:

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution:

Update the device to release 14.50 of the code.