Spectrum showing an incorrect port status for Meraki MX models

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

Spectrum showing an incorrect port status for Meraki MX models

For Meraki MX type hardware sysObject id 1.3.6.1.4.1.29671.2.121, the WAN ports show Normal/Up when connected but the local switch ports show Normal/down and connection discovery does not work.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Cause

Spectrum uses the values of ifOperStatus and ifAdminStatus in the interfaces mib to determine the status of the interface model.

There is a bug in the code on the device that is not populating the values of ifOperStatus and ifAdminStatus in the interfaces mib of the device correctly.

Resolution

Update the device to release 14.50 of the code.