Spectrum showing an incorrect port status for Meraki MX models

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Article ID: 143973

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

Spectrum showing an incorrect port status for Meraki MX models

For Meraki MX type hardware sysObject id 1.3.6.1.4.1.29671.2.121, the WAN ports show Normal/Up when connected but the local switch ports show Normal/down and connection discovery does not work.

Cause

Spectrum uses the values of ifOperStatus and ifAdminStatus in the interfaces mib to determine the status of the interface model.

There is a bug in the code on the device that is not populating the values of ifOperStatus and ifAdminStatus in the interfaces mib of the device correctly.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Resolution

Update the device to release 14.50 of the code.