UIM - [MCS-137] The remote profile does not have a monitoring agent (PORT CHECK Profile)

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Article ID: 143954

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

When I create a Port Check net_connect profile in MCS (Monitoring Configuration Services / USM monitoring tab) I get the error message:

 

[MCS-137] The remote profile does not have a monitoring agent

 

 

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Details:
com.firehunter.ump.exceptions.DataFactoryException : [MCS-137] The remote profile does not have a monitoring agent, The remote profile does not have a monitoring agent [MCS-137], MCS-137
Please check the log for more information.
Stack Trace:
com.nimsoft.selfservice.exceptions.InvalidProfileException: [MCS-137] The remote profile does not have a monitoring agent, The remote profile does not have a monitoring agent [MCS-137], MCS-137
 at com.nimsoft.selfservice.v2.monitoringagent.MonitoringAgentValidator.validateMonitoringAgentState(MonitoringAgentValidator.java:27)
 at 

Cause

As the "host location" has not been selected MCS is giving the error message. 

From docs:

"If you have not created a Setup net_connect configuration profile or if Monitoring Configuration Service is still in the process of applying the Setup net_connect configuration profile to devices, the Host Location drop-down list might be empty or you might not yet see the desired monitoring host in the list."

Environment

Release : 9.2.0

Component : UIM - MON_CONFIG_SERVICE

Resolution

1. Create a setup net_connect profile

2. Create a Port Check profile by selecting the monitoring host from the Host Location drop-down list. All devices configured as monitoring hosts appear in the Host Location drop-down list.

 

Additional Information

Please Note: the creation of a setup net_connect profile deploys (or configures in the net_connect probe already exists at target) a net_connect probe on a target robot or on a set of target robots. Therefore a setup net_connect MCS must be deployed on at least 1 robot for the Host Location drop-down list to populate in the port_check profile. 

MCS documentation: Create a Port Check Configuration Profile

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