Agent Report blame point metrics of frontend and Backend shows 0 value

Article Id: 143920

Status: Published

Updated On: 28-01-2020 13:38

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management

Issue/Introduction:

We deploy agent 10.7 in our Jboss Apps, the agent works fine until a time, and then agent starts reporting metrics value as zero. The log of jboss app still report normal transaction volume. We detect that when the agent do a Reload of autoprobe the metrics go to 0. The non traced transaction go up in the same time.

Environment:

Release : 10.7.0

Component : APM Agents

Resolution:

In this APM Agent environment, we need to keep the following properties.

introscope.agent.remoteagentdynamicinstrumentation.enabled=false
introscope.autoprobe.dynamicinstrument.enabled=false

This issue seems like related to high amount of Transaction Traces and metrics on the APM Agent thus we suggest to keep the above two properties to false.