Agent Report blame point metrics of frontend and Backend shows 0 value

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Article ID: 143920

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

We deploy agent 10.7 in our Jboss Apps, the agent works fine until a time, and then agent starts reporting metrics value as zero. The log of jboss app still report normal transaction volume. We detect that when the agent do a Reload of autoprobe the metrics go to 0. The non traced transaction go up in the same time.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

In this APM Agent environment, we need to keep the following properties.

introscope.agent.remoteagentdynamicinstrumentation.enabled=false
introscope.autoprobe.dynamicinstrument.enabled=false

This issue seems like related to high amount of Transaction Traces and metrics on the APM Agent thus we suggest to keep the above two properties to false.