Why is the RDP windows not showing as a regular RDP window ?

Article Id: 143890

Status: Published

Updated On: 28-01-2020 18:06

Products:

CA Privileged Access Manager (PAM) , CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction:

When using the PAM RDP client the widows display does not use the AERO theme

Cause:

the RDP client used by PAM is java based which does not support this feature.

Environment:

Release : 3.1.1

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution:

The reason for the display being as it is, is because PAM is using Java based RDP.

AERO theme and multi display are not support.