Why is the RDP windows not showing as a regular RDP window ?

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When using the PAM RDP client the widows display does not use the AERO theme

Environment

Release : 3.1.1

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

the RDP client used by PAM is java based which does not support this feature.

Resolution

The reason for the display being as it is, is because PAM is using Java based RDP.

AERO theme and multi display are not support.