E150008: Login failed after exporting WCC users to the new release
Article ID: 143862
Updated On:
Products
Issue/Introduction
We would like to import WCC user accounts, groups, roles and credential from old Autosys server to new Autosys server.
I exported them from old EEM console as WCC0003.xml.gz. I imported the xml file using safex to the new server.
The operation completed successfully. However, when testing the login for WCC, it returned error "E150008: Login failed The user is not authorized to use WCC.".
We also tried to create a new user account, but still got the same error.
Environment
Old environment:
- WAAE: 11.3 SP1
- WCC: 11.3
- EEM: 8.4.405
New environment:
- WAAE: 11.3.6 SP8
- WCC: 11.4 SP7
- EEM: 12.6
Cause
In the XML file the label needed to be modified.
Resolution
The encountered problem is related to the “label” being remained to “WCC0003” in the XML file:
<?xml version='1.0' encoding='UTF-8' standalone='no'?>
<Safex>
<Attach/>
<Register certfile="certfile.p12" password="abc123">
<ApplicationInstance name="CA Workload Control Center" label="WCC0003"> < ======
<Brand>CA</Brand> <MajorVersion>11</MajorVersion> <MinorVersion>3</MinorVersion>
The recommended solution is to change the change the “label” from “WCC0003” to “WCC0004” in the XML file exported from WCC 11.3 Release:
<?xml version='1.0' encoding='UTF-8' standalone='no'?>
<Safex>
<Attach/>
<Register certfile="certfile.p12" password="abc123">
<ApplicationInstance name="CA Workload Control Center" label="WCC0004"> < ======
<Brand>CA</Brand> <MajorVersion>11</MajorVersion> <MinorVersion>3</MinorVersion>
Then run “safex” to import the modified XML file to the new release of EEM for WCC 11.4 SP7. Example:
# cd $CA_WCC_INSTALL_LOCATION
# ./safex -h target_EEM_servername -u EiamAdmin -p EiamAdmin_Password -f full_path_where_your_xml_file_is_located
Additional Information
You can consult the following documentation page for more information:
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