LDAP User Authentication User Validates and then Asks about Unique User

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

Does this mean error mean CA TDM is finding the user 2x in LDAP tree?

at java.lang.Thread.run(Thread.java:748)
2019-10-21 13:21:57.028 UTC [INFO ] [https-jsse-nio-8443-exec-16] --- [U:angamv9][M:GET][P:/api/ca/v1/tdod/visualTestFlows]                   c.c.t.t.s.TDoDServiceAuthClient:  Valid SessionId: 1603769739
2019-10-21 13:27:41.466 UTC [INFO ] [https-jsse-nio-8443-exec-15] --- [U:][M:][P:]                     c.c.t.s.s.SecurityUserService:  User 'marcy5' is dn 'CN=Marcy\, AliBaba,OU=Users,OU=CDP,DC=TDDDD,DC=com'
2019-10-21 13:27:41.829 UTC [ERROR] [https-jsse-nio-8443-exec-15] --- [U:][M:][P:]                          c.c.t.a.c.AuthController:  User authentication is successful, but rejected due to the following reason
com.ca.tdm.common.exception.AuthenticationException: User DN for user [marcy5] has changed to [CN=Marcy\, AliBaba,OU=Users,OU=CDP,DC=TDDDD,DC=com] - please check for unique users.
at com.ca.tdm.security.service.SecurityUserService.updateAuthorityNameAndDN(SecurityUserService.java:395)

 

 

Cause

The LDAP USER DN was changed on LDAP, but never updated in the TDM Repository.

Environment

Release : 4.7.113

Component : CA Test Data Manager - TDM Web Portal

Resolution

Changed the USER_DN column in TDM Repository manually to reflect the correct USER DN that was in LDAP and it fixed the problem.

Additional Information

We have a patch for this if not wanting to update manually.  Open a new support can and refer to Defect DE445710