New installation or upgrade from 11.3 .7 or 11.4.1 to 11.5 fails. The Agent's installation log shows error as below:
Exit Code: 1
C:\Users\<userid>\AppData\Local\Temp\I1579803158\Windows>cd /d "E:\Program Files\CA\WA_Agent"
E:\Program Files\CA\WA_Agent>".\jre\bin\java" -jar generator.jar installerData.properties
:The system cannot find the path specified.
Status: FATAL ERROR
Additional Notes: FATAL ERROR - "Post-Install: Generation of additional files failed"
The WA Agent 11.5 installer has a known issue when installing on non-primary drive (C:).
Release : 11.5
Component : CA WORKLOAD AUTOMATION AGENT MONITOR
Set both the TMP and TEMP environment variables on the drive you are trying to use for the Agent upgrade or installation. For example,
To install the agent onto the E: drive, set the following environment variables before running the installer (either open a command prompt or create a .bat file);
set TMP=E:\temp
set TEMP=E:\temp
setup.exe