CA Performance Management CAPM) Integration with CABI JasperServer 6.4.2 fails with Error during importing the report

book

Article ID: 143773

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

The install.sh for the integration of the CABI with CAPM fails:

... Using /CA/SharedComponents/CA Business Intelligence
javapath is /CA/SharedComponents/CA Business Intelligence/jre/bin/java
Java has been found: /CA/SharedComponents/CA Business Intelligence/jre/bin/java
Default Postgres database user is: postgres
Default Postgres database port is: 5432
Default Postgres database is already running
Wed 01/22/2020 16:56:57.768 logger initialized
Wed 01/22/2020 16:56:57.768 args.length=1
Wed 01/22/2020 16:56:57.768 args[0]=-checkReportAndDSExistence
Wed 01/22/2020 16:56:57.768 checkReportAndDSExistence(): DS - capm_da-1.3.0.zip
Wed 01/22/2020 16:56:57.768 checkReportAndDSExistence(): Report - capm_topn-1.3.0.zip
Wed 16:56:57 -  ... Stopping Tomcat server
Default Tomcat server port is 8080
Default Tomcat server is already stopped
... Modifying reports
Wed 01/22/2020 16:56:57.995 logger initialized
Wed 01/22/2020 16:56:57.995 args.length=1
Wed 01/22/2020 16:56:57.995 args[0]=-modifyReportDS
Wed 01/22/2020 16:56:57.995 CAPC URL =http://172.19.253.18:8181/pc/center/webservice/datasources/performanceCenterGUID
Wed 01/22/2020 16:56:57.995 CA PC GUID is 2e4fc17e-09d2-4163-b0f1-4866157127e7
Wed 01/22/2020 16:56:57.995 PC GUID = 2e4fc17e-09d2-4163-b0f1-4866157127e7
Wed 01/22/2020 16:56:57.995 modifyReportDS(): host - 172.19.253.18
Wed 01/22/2020 16:56:57.995 modifyReportDS(): GUID - 2e4fc17e-09d2-4163-b0f1-4866157127e7
Wed 01/22/2020 16:56:57.995 modifyReportDS(): port - 8181
Wed 01/22/2020 16:56:57.995 modifyReportDS(): schema  - http
Wed 01/22/2020 16:56:57.995 unzip(): file - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_topn-1.3.0.zip
Wed 01/22/2020 16:56:57.995 unzip(): output folder - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config
Wed 01/22/2020 16:56:57.995 Unzipping of /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_topn-1.3.0.zip is done
Wed 01/22/2020 16:56:57.995 unzip(): file - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_topn.zip
Wed 01/22/2020 16:56:57.995 unzip(): output folder - tmp_capm_topn
Wed 01/22/2020 16:56:57.995 Unzipping of /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_topn.zip is done
Wed 01/22/2020 16:56:57.995 replaceParams(): oldPath - tmp_capm_topn/resources/public/ca/pm/datasources/capm_data_source.xml
Wed 01/22/2020 16:56:57.995 replaceParams(): newPath - tmp_capm_topn/resources/public/ca/pm/datasources/capm_data_source.xml_tmp
Wed 01/22/2020 16:56:57.995 replaceParams(): before - <value>mycapchost.com</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): after - <value>172.19.253.18</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): before - <value>HTTP</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): after - <value>http</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): before - <value>8181</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): after - <value>8181</value>
Wed 01/22/2020 16:56:57.995 replaceParams(): before - </customDataSource>
Wed 01/22/2020 16:56:57.995 replaceParams(): after - <property>
<key>field4pcID</key>
<value>2e4fc17e-09d2-4163-b0f1-4866157127e7</value>
</property>
</customDataSource>
Wed 01/22/2020 16:56:57.995 zip(): zipfile - modified_topn.zip
Wed 01/22/2020 16:56:57.995 zip(): input folder - tmp_capm_topn
Wed 01/22/2020 16:56:57.995 Zipping of modified_topn.zip is done
Wed 01/22/2020 16:56:57.995 modifyReportDS is done
Reports have been succesfully modified
Wed 16:57:24 -  Keystore /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm.jks is created
... Tomcat path is /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/
... Unzipping the data source
Wed 01/22/2020 16:57:24.677 logger initialized
Wed 01/22/2020 16:57:24.677 args.length=2
Wed 01/22/2020 16:57:24.677 args[0]=-deployDataSource
Wed 01/22/2020 16:57:24.677 args[1]=/CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/
Wed 01/22/2020 16:57:24.677 deployDataSource(): - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_da-1.3.0.zip
Wed 01/22/2020 16:57:24.677 deployDataSource(): - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/
Wed 01/22/2020 16:57:24.677 unzip(): file - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_da-1.3.0.zip
Wed 01/22/2020 16:57:24.677 unzip(): output folder - /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/
Wed 01/22/2020 16:57:24.677 Unzipping of /CA/SharedComponents/CA Business Intelligence/apache-tomcat/webapps/jasperserver-pro/WEB-INF/config/capm_da-1.3.0.zip is done
... buildomatic path is /CA/SharedComponents/CA Business Intelligence/buildomatic
... using JAVA_HOME: /CA/SharedComponents/CA Business Intelligence/java
Buildfile: /CA/SharedComponents/CA Business Intelligence/buildomatic/build.xml
     [echo] Filtering properties (cleaning out blank spaces)
[encrypt-props] The master properties have already been encrypted. To re-enable the encryption, make sure the passwords are in plain text, set master property encrypt to true and remove encrypt.done.
     [echo] chkIfPackageManagedTomcat: check if package managed tomcat
     [echo] Tomcat DBCP Factory: com.jaspersoft.jasperserver.tomcat.jndi.JSCommonsBasicDataSourceFactory
     [echo] chkAndSetLocaleDbSettings: dbType is postgresql
     [echo] chkAndSetLocaleDbSettings: db.set.lc_collate and db.set.lc_ctype are NOT both set
     [echo] chkAndSetLocaleDbSettings: parse: scripts.properties for db commands
     [echo] chkIfPackageManagedTomcat: check if package managed tomcat
     [echo] using settings file: /CA/SharedComponents/CA Business Intelligence/buildomatic/build_conf/default/maven_settings.xml
validate-database:
     [echo] Validating JasperServer database connection at jdbc:postgresql://localhost:5432/jasperserver. Phase: [import-export-test]
     [echo] For JDBC driver the artifactId and version properties are set:
     [echo]   maven.jdbc.artifactId=postgresql
     [echo]   maven.jdbc.version=9.4-1210.jdbc41
     [echo]   Specified JDBC driver jar exists
[advanced-sql] Executing commands
[advanced-sql] 1 of 1 SQL statements executed successfully
     [echo] Connection OK
BUILD SUCCESSFUL
Total time: 1 second
Using Pro setup
Java HotSpot(TM) 64-Bit Server VM warning: ignoring option PermSize=32m; support was removed in 8.0
Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0
Java HotSpot(TM) 64-Bit Server VM warning: ignoring option PermSize=32m; support was removed in 8.0
First resource path:/CA/SharedComponents/CA Business Intelligence/buildomatic/conf_source/iePro/applicationContext-logging.xml
Started to load resources
Resource name: applicationContext.xml
Resource name: applicationContext-MongoDbJDBCDataSource.xml
Resource name: applicationContext-adhoc.xml
Resource name: applicationContext-adhoc-dataStrategy.xml
Resource name: applicationContext-adhoc-repository.xml
Resource name: applicationContext-audit.xml
Resource name: applicationContext-azure-sql-datasource.xml
Resource name: applicationContext-cascade.xml
Resource name: applicationContext-cascading-pro.xml
Resource name: applicationContext-catFactory.xml
Resource name: applicationContext-data-snapshots.xml
Resource name: applicationContext-datarator.xml
Resource name: applicationContext-diagnosticCollectors-pro.xml
Resource name: applicationContext-el.xml
Resource name: applicationContext-el-operators.xml
Resource name: applicationContext-events-logging.xml
Resource name: applicationContext-export-config.xml
Resource name: applicationContext-export-import.xml
Resource name: applicationContext-export-import-audit.xml
Resource name: applicationContext-export-import-multi-tenancy.xml
Resource name: applicationContext-export-import-pro.xml
Resource name: applicationContext-export-import-report-options.xml
Resource name: applicationContext-formatting.xml
Resource name: applicationContext-jms.xml
Resource name: applicationContext-logging.xml
Resource name: applicationContext-messages-pro.xml
Resource name: applicationContext-multiTenancy.xml
Resource name: applicationContext-multiTenancy-security.xml
Resource name: applicationContext-olap-connection.xml
Resource name: applicationContext-pro-remote-services.xml
Resource name: applicationContext-profiling.xml
Resource name: applicationContext-propertyChangers.xml
Resource name: applicationContext-propertySettings.xml
Resource name: applicationContext-remote-services.xml
Resource name: applicationContext-report-options.xml
Resource name: applicationContext-report-scheduling.xml
Resource name: applicationContext-search.xml
Resource name: applicationContext-search-pro.xml
Resource name: applicationContext-security.xml
Resource name: applicationContext-semanticLayer.xml
Resource name: applicationContext-themes.xml
Resource name: applicationContext-themes-pro.xml
Resource name: applicationContext-virtual-data-source.xml
Resource name: applicationContext-virtual-data-source-query-service.xml
Parameter input-zip has multiple values.
 -- JasperServer:  EhCacheImpl shutdown called.  This normal shutdown operation. 
 -- JasperServer:  EhCacheImpl calling cleanerTimer.cancel().  This normal shutdown operation. 
 -- JasperServer:  ProfileAttributeCacheImpl shutdown called.  This normal shutdown operation. 
Wed 16:57:59 -  Error during importing the report
Wed 16:57:59 -  Installation failed

Cause

Unsupported CABI Version

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Broadcom NetOps 19.1 Interoperability

Need to use CAPM 3.7 with CABI 6.4.3