Pdm_configure reverts CAisd application pool to DefaultAppPool
Steps to reproduce the issue:
1. Create an IIS application pool, e.g. SDM
2. Change CAisd web application pool from DefaultAppPool to the new pool
3. Run pdm_configure.
4. Check CAisd web application: it has reverted back to DefaultAppPool
Release : 17.2
Component : SERVICE DESK MANAGER
When you run through pdm_configure UI , you may notice that there is no option for you to select specific IIS application pool which you would like to have SD's IIS web to use .
Service Desk not passing anything to the "pool" explicitly, it is IIS which is doing it to default pool when pdm_configure creating new website .
So , it is per design right now.
An enhancement request was open for it :