Spectrum Service Manager is showing outage duration starting at epoch

Article Id: 143733

Status: Published

Updated On: 13-02-2020 13:38

Products:

CA Spectrum , CA eHealth

Issue/Introduction:

Spectrum Service Manager is showing outage duration starting at epoch - 01.01.1970 01:00:00 which causes duration outage times to be incorrect.

Cause:

Flaw in code

Environment:

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution:

This is resolved in Spectrum release 10.4.1.

For 10.3.2, patch Spectrum_10.03.02.D151 is available - this patch does require BMP 10.3.2_BMP_10.3.201

DE443837 Details:
20197374 - Service Outage showing start time as epoch
(DE443837, 20197374)

If you need a copy of this patch please open a case on the Broadcom support site.

This is resolved in Spectrum release 10.4.1 and above.