Spectrum Service Manager is showing outage duration starting at epoch

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Article ID: 143733

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Spectrum Service Manager is showing outage duration starting at epoch - 01.01.1970 01:00:00 which causes duration outage times to be incorrect.

Cause

Flaw in code

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

This is resolved in Spectrum release 10.4.1.

For 10.3.2, patch Spectrum_10.03.02.D151 is available - this patch does require BMP 10.3.2_BMP_10.3.201

DE443837 Details:
   20197374 - Service Outage showing start time as epoch
  (DE443837, 20197374)

If you need a copy of this patch please open a case on the Broadcom support site.

This is resolved in Spectrum release 10.4.1 and above.