Service Catalog - the added request not show up in My Selection section

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Article ID: 143712

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Updated On:

Products

CA Service Catalog

Issue/Introduction

When adding items to a cart they are not showing to the right side of the screen ( "My Selections" section). This is occurring with 17.2.03.


Before applying catalog 17.2.03 maintenance patch ,  it  shows the items as expected:

Cause

It was a defect caused by catalog 17.2 rollup2 patch ( 17.2.03 ) 

Environment

Release : 17.2

Component : CA SERVICE CATALOG

Resolution

*   You need to contact  Broadcom support to obtain  the point fix T6D9544.CAZ   and apply it on 17.2.03 catalog to address this problem . 

*  the point fix T6D9544.CAZ  was also roll into the later maintenance rollup patch 17.2.06 and  onward .