Upgrade from 12.6.6 to 14.2 and JBoss won't come up


Article ID: 143673


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite


After the upgrade Jboss doesn't come up and it errors out.  Navigating to

\modules\ca\iam\ we see the following directories exist:




After a working upgrade \jasper \bouncy directories should exist


Release : 14.2

Component : IdentityMinder(Identity Manager)


Since this is an in-place upgrade on existing system, IDM installer was looking for Jboss configuration property from multiple locations on the server. We found that the IDM installer creates two im_installer.properties files one for server and one for admin. By changing the jboss configuration at both location, we were able to solve this issue and IDM upgrade was successful.