Devtest, Lisa mock services are not working. PRoduction Down License Expired.

Products

• CA Cloud Test Mobile
• CA Application Test
• Service Virtualization

Issue/Introduction

Primary and secondary servers are down, needed urgent assistance.

License expired message in Enterprise logs,

java.lang.reflect.Method.invoke(Method.java:498)     at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)     at com.exe4j.runtime.WinLauncher$2.run(Unknown Source) 2020-01-23 15:56:57,775Z (10:56) [main] ERROR dradis.Application             - Exception: License is expired!

 

 

Cause

License expired

Environment

DevTest 10.6 and up

Component : CA Service Virtualization

Resolution

For 10.6, open a ticket and request a new License for DEVTEST.

For 10.7 and up, license is delivered with the installer.