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OWB/MSP message: "Unknown certificate: proceed?"
Article ID: 143652
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Upon exporting a project to Open Workbench (OWB) or Microsoft Project (MSP), you get a certificate prompt: 'Unknown certificate: proceed?'.
The message goes away when someone accepts the certificate but every time it comes up and the user has to click Yes.
Cause
The options on the prompt are Yes, No or Save. If users select the Yes option, they will get prompted to accept the certificate the following time as well.
Environment
Release : All Releases
Component : OPEN WORKBENCH (OWB) and MICROSOFT PROJECT (MSP)
Resolution
In order to avoid having to accept the certificate every time, the option to Save should be selected.
Additional Information
If the certificate prompt reoccurs after selecting the Save option, please see: OWB "Accept Certificate - Unknown certificate..." message (SSL).
Feedback
Yes
No
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