AWA: LDAP authentication fails at greater than 32 characters

Article Id: 143641

Status: Published

Updated On: 29-06-2020 07:17

Products:

CA Automic Workload Automation - Automation Engine , CA Automic One Automation , CA Automic Operations Manager , CA Automic Oracle

Issue/Introduction:

When attempting to log into the Automic Automation Engine with an LDAP user, the user will be unable to authenticate if the AD password is greater than 32 characters.

Cause:

There is a 32 character limit on password authentication, even with a LDAP user.

Environment:

Release : 12.3

Component : AUTOMATION ENGINE

Resolution:

As a workaround, you can:

1.) Keep the passwords under or equal to 32 characters.
2.) Use SAML for authentication.
3.) Use local users for authentication.

This behavior is fixed in the following releases:

Automation.Engine 12.3.3