Where are the logs for Policy Xpress?

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Article ID: 143637

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Updated On:

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

What logging categories should be enabled to debug Policy Xpress issues in Identity Manager, and where are the logs found?

Environment

Release : 14.x

Component : CA IDENTITY SUITE 

Resolution

It is recommended to enable DEBUG logging for all "ims" categories as well as for all "com.ca.identitymanager.policyxpress" categories.  Enabling this for all the ims categories will show info for ims.policyxpress.* as well as other related categories that are utilized by Policy Xpress.

Log levels can be set either via the logging.jsp page (which will not require restarting the app server), or by modifying the log4j properties file for the app server, e.g. iam_im.ear\config\com\netegrity\config\log4j_jboss.properties (which requires a restart).

The resulting DEBUG output will be written to the application server log.  The location and type of log file depends on which of the following types of application servers you are using:

WebLogic -- Identity Manager information is written to standard out. By default, standard out is the console window in which the server instance is running.

JBoss -- Identity Manager information is written to the console window where the server instance is running, and to the following location:
<jboss_home>\standalone\deployments\log\server.log

WebSphere -- Identity Manager information is written to the console window where the server instance is running, and to the following location:
<Was_home>\AppServer\profiles\<Profile_Name>\logs\<server_name>\SystemOut.log

Additional Information

For information on configuring logging.jsp see:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/programming/programming-guide-for-java/customize-log-levels-using-logging-admin-tool.html