API Portal: Plan could not be created/updated on the master server

Products

• CA API Developer Portal

Issue/Introduction

When navigating certain functions in API portal, such as creating a new API key, you will receive the error: Plan could not be created/updated on the master server

Environment

Release : 3.5

Component : API PORTAL

Cause

This issue can occur due to a lack of space on the /opt volume

 

Resolution

To check for large files on /opt you can connect via SSH and run

sudo du -a /opt/ | sort -n -r | head -n 20

Certain files commonly take up unneeded space such as patch (L7P files). Once the L7P was successfully applied these files can be safely removed to clear up some space.

801332  /opt/Deployments
801328  /opt/Deployments/lrs
537796  /opt/Deployments/lrs/repository
505392  /opt/SecureSpan/Controller
448284  /opt/SecureSpan/Controller/var
448096  /opt/SecureSpan/Controller/var/patches
448088  /opt/SecureSpan/Controller/var/patches/CA_API_PlatformUpdate_64bit_v9.X-RHEL-2019-07-25.L7P
379276  /opt/nfast
306316  /opt/SecureSpan/JDK