Automic jobs are cancelling for SAP Agent

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

Jobs in SAP Agent are getting cancelled automatically.

When you check in Agent log you may see below error messages messages as the reason :

1. U00003620 Routine 'UCEX_R' forces trace because of error.
2. In the Agent log we see many iteration of : - U00011187 Child replication error: invalid parent (IDNR: 'XXXXXXXX') was specified.  Child information: uc4name:
   Java.Lang.NullPointerException

Cause

This is a Operating system error not a product error.

Environment

Release : 12.2

Component : ACTION BUILDER

Resolution

This error is due to the Linux service limitations. That is, Linux service doesn't have enough limit to run the jobs. Hence you can add the following command to push the limit.

1. Open a file named,  ini.file, This file will be available in the folder, where you OS is installed. And add the below parameter  in the ini.file and save the file.

LimitNOFILE=32800

2. And now restart the AWA services after applying the changes at Operating system side.