Can you delete incident categories?
search cancel

Can you delete incident categories?

book

Article ID: 143560

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Is it possible to delete or inactive a category from Administration->Data Administration->Incidents, Category Setup.

Environment

Release : ANY

Resolution

We do not an option to either delete or make it inactive, You can rename the "Category Name and ID" for an example Old-123, so they can appear at the end of the list.