TDM Portal Message: INFO: The host [] is not valid in start-up log

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Article ID: 143545

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

There are multiple errors in the startup log

INFO: The host [] is not valid in start-up log

INFO   | jvm 1    | 2019/12/18 16:41:26 | Dec 18, 2019 4:41:26 PM org.apache.catalina.startup.ContextConfig beforeStart

INFO   | jvm 1    | 2019/12/18 16:41:26 | SEVERE: Exception fixing docBase for context [/TDMDataReservationService]

INFO   | jvm 1    | 2019/12/18 16:41:26 | java.io.IOException: Unable to create the directory [C:\Program Files\CA\CA Test Data Manager Portal\tomcat\webapps\TDMDataReservationService]

 

NFO   | jvm 1    | 2019/12/18 16:41:26 | Dec 18, 2019 4:41:26 PM org.apache.catalina.startup.ContextConfig beforeStart

INFO   | jvm 1    | 2019/12/18 16:41:26 | SEVERE: Exception fixing docBase for context [/TDMConnectionProfileService]

INFO   | jvm 1    | 2019/12/18 16:41:26 | java.io.IOException: Unable to create the directory [C:\Program Files\CA\CA Test Data Manager Portal\tomcat\webapps\TDMConnectionProfileService]

 

NFO   | jvm 1    | 2019/12/18 16:47:32 | SEVERE: Exception fixing docBase for context [/TDMTelemetryService]

INFO   | jvm 1    | 2019/12/18 16:47:32 | java.io.IOException: [C:\Program Files\CA\CA Test Data Manager Portal\tomcat\webapps\TDMTelemetryService] could not be completely deleted. The presence of the remaining files may cause problems

INFO   | jvm 1    | 2019/12/18 16:47:32 | at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:109)

Cause

This machine where the TDM Portal is running has no internet access, so hence it is unable to resolve the hostname.

Environment

Release : 4.7

Component : CA Test Data Manager

Resolution

Do not worry about the host not found in the start log.

However, it can be debugged by enabling tomcat logging (https://stackoverflow.com/questions/34094030/log-all-http-requests-of-tomcat-server)

The telemetry component was removed from TDM 4.8.1. If upgrading to 4.8.1 then it will be a non issue.


Additional Information

Note that the old telemetry (TDM 4.7) use prismApi to communicate which uses ...
public PrismApi(String apiKey, boolean postToTest, Proxy proxy, Authenticator authenticator) {
this(apiKey, postToTest, proxy, authenticator, "https://tir.commonstack.io", "https://eligible.commonstack.io");
}