Not able to install IA with non-root user

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Article ID: 143497

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

As per documentation (https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/infrastructure-agent/install-the-infrastructure-agent-on-ca-digital-experience-insights.html), we can run IA as a non-root user on unix machine. However when we tried it, it didn't work i.e. we were getting messages (e.g. doesn't have sufficient permissions).

 

Can we install IA with a non-root user that doesn't have sudo access to root? 

Cause

User account being used to install Infrastructure Agent doesn't have sufficient permission. 

Environment

Release : SAAS

Infrastructure Agent

Linux 

Resolution

Non-root user that doesn't have sudo access needs to be a member of the system or admin group.