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MSP: Tasks changed from Fixed Work to Fixed Units

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Article ID: 143481

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

In working with the Microsoft Project (MSP) New Driver, some tasks have changed from Fixed Work to Fixed Units. 

Environment

Release : All Supported Releases

Component : CA PPM MICROSOFT PROJECT (MSP)

Cause

  • One known cause of this issue is if the project was temporarily removed from the prdocument table.
  • See KB 142460 - for more details on the impact of removing the project from the prdocument table

Resolution

  1. Manually change the task type in MSP to Fixed Work for impacted tasks
  2. Correct any data discrepancies (if a backup of the project exists on a workstation, then can be used for a comparison
  3. Save back to PPM

 A tip to help save time in updating the task types here a project manager has a lot of tasks that need to be changed is found at: 121413

Additional Information

  • If the above isn't the cause and you've recently migrated from the MSP legacy driver, see: KB 121413
  • KB: 71385 - CA Clarity PPM and MSP integration - List of Knowledge Documents
  • KB: 15956 - CA Clarity PPM and MSP integration known defects - Support Technical Document Index
  • See KB 141061 - How to search for known Clarity PPM Issues using Self Service