What is the recommended way to monitor the UIM-Spectrum inventory synchronization (sync) process?

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Article ID: 143475

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Need guidance or documentation on the recommended approach to monitoring the UIM<->SPECTRUM synchronization process.

Cause

- Guidance request

Environment

Release : 8.51

Component : UIM - SPECTRUMGTW

Resolution

Here is the recommended way to monitor the UIM<->Spectrum synchronization process. This approach below would be assuming that the UIM-Spectrum integration and configuration is correct, required versions are all compatible and correct, and that the sync was previously working as expected.

Steps:

1. Set spectrumgtw loglevel to 5 and logsize to 100000 for each logfile.
The number of individual spectrumgtw logs written is dependent on a setting in the log4j.xml file in the following location:

   ...\Program Files (x86)\Nimsoft\probes\gateway\spectrumgtw directory.

       <param name="MaxBackupIndex" value="5"/>

2. Deactivate - Activate spectrumgtw

3. Configure logmon watchers for the following strings in the spectrumgtw.log:

- error
- Exception
- Failed
- lock
- OutofMemoryError
- Got NOT OK response

Additional Information

logmon AC Configuration

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/logmon-log-monitoring/logmon-ac-configuration.html