Spectrum Mail registration queue is full warning messages when starting new AlarmNotifier instance

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

Created a new AlarmNotifier instance but when starting the AlarmNotifier process it reports a large amount of the following message:

AlarmNotifier: Warning: - Mail registration queue is full

The SANM policy does not have any filters yet and these warning messages are appearing as soon as the AlarmNotifier connects to the SS.

 

Cause

• There are thousands of entries in the notifier_debug log within seconds of the AlarmNotifier instance being started.

Environment

Release : 10.x

Component : Spectrum Core / SpectroSERVER

Resolution

• Applying some filters to the SANM policy has fixed the issue by reducing load.
• The default processing queue for mail is limited to 9999 and this is not user configurable.
• The above limitation should be adequate for a properly tuned Alarm Notifier instance.