Spectrum Mail registration queue is full warning messages when starting new AlarmNotifier instance

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Article ID: 143471

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

Created a new AlarmNotifier instance but when starting the AlarmNotifier process it reports a large amount of the following message:

AlarmNotifier: Warning: - Mail registration queue is full

The SANM policy does not have any filters yet and these warning messages are appearing as soon as the AlarmNotifier connects to the SS.

 

Cause

  • There are thousands of entries in the notifier_debug log within seconds of the AlarmNotifier instance being started.

Environment

Release : 10.x

Component : Spectrum Core / SpectroSERVER

Resolution

  • Applying some filters to the SANM policy has fixed the issue by reducing load.
  • The default processing queue for mail is limited to 9999 and this is not user configurable.
  • The above limitation should be adequate for a properly tuned Alarm Notifier instance.