Spectrum Mail registration queue is full warning messages when starting new AlarmNotifier instance

Article Id: 143471
Status: Published
Updated On: 31-01-2020 15:23
Products:
CA Spectrum , CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Discovery, Devices & Modeling , CA Spectrum - Core / SpectroSERVER , CA Spectrum - Alarms & Event Management , CA eHealth
Issue/Introduction:

Created a new AlarmNotifier instance but when starting the AlarmNotifier process it reports a large amount of the following message:

AlarmNotifier: Warning: - Mail registration queue is full

The SANM policy does not have any filters yet and these warning messages are appearing as soon as the AlarmNotifier connects to the SS.

 

Cause:

  • There are thousands of entries in the notifier_debug log within seconds of the AlarmNotifier instance being started.

Environment:

Release : 10.x

Component : Spectrum Core / SpectroSERVER

Resolution:

  • Applying some filters to the SANM policy has fixed the issue by reducing load.
  • The default processing queue for mail is limited to 9999 and this is not user configurable.
  • The above limitation should be adequate for a properly tuned Alarm Notifier instance.