JasperReports Support End Date

Products

• CA Service Desk Manager
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• KNOWLEDGE TOOLS
• CA Service Desk Manager - Mobile Application
• CA Service Desk Manager - Xtraction

Issue/Introduction

Is it possible to know when a version of JasperReports Server will enter EOL(End-of-Life)/EOS(End-of-Service)?

Environment

Release : 17.1 / 17.2 / 17.3

Component : JASPERSOFT REPORTS FOR SERVICE MANAGEMENT

Resolution

TIBCO provides the Jaspersoft platform upon which CA Business Intelligence JasperReports Server is built. TIBCO has announced the following dates:

JASPERREPORTS® SERVER 6.2.x - 06/28/2018
JASPERREPORTS® SERVER 6.3.x - 06/28/2019
JASPERREPORTS® SERVER 6.4.x - 05/08/2020
JASPERREPORTS® SERVER 7.1.x - 05/30/2021
JASPERREPORTS® SERVER 7.2.x - 12/19/2021
JASPERREPORTS® SERVER 7.3.x - 01/31/2022
JASPERREPORTS® SERVER 7.5.x - 08/21/2022

Additional Information

Jaspersoft Product Version End-of-Life Schedule

General Software Support and End-of-Life Policies

Service Management r17.3 - Supportability Matrix