Issue during the AJAX call with URL protected by Web Agent

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

When running a Web Agent and when a user requests an URL having Ajax code executed in the page, then the browser gets frozen and nothing seems on the Web Page.

2 problems show up:

• Some calls are redirected to the wrong JSON file;
• Some calls end with a blank page in the browser.

 

Resolution

Implement WebAppClientResponse in order to make the Web Agent behavior in sync with the AJAX code flow (1).

Reported issues with AJAX and Web Agent (2).

Sample of configuration and what is expected in the logs (3)(4)(5)(6).

Some links mentioning AJAX application which does not run fine in Internet Explorer and Edge, but works fine in Chrome and Firefox (7)(8).

 

Additional Information

 

1. Web Application Client Response Introduced
   
   
2. Web Agent :: Ajax returns 302 code as it should not
   
   
3. No IdleTimeout Reason when the Web Agent is webappclientresponse configured
   
   
4. OverlookSessionAsPattern
   
   
5. New WebAppClientResponse ACO Parameter
   
   
6. Defects Fixed in 12.52 SP1 CR10
   
   
7. JQuery AJAX won't display on Internet Explorer
   
   
8. Quirks Mode and Standards Mode