Service Catalog - Message Importance

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Article ID: 143390

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager CA Service Catalog

Issue/Introduction

Could you please explain why there is a requirement to designate the importance of a message created in Service Catalog? I am not seeing that anything different happens if the message is flagged as highest versus lowest.

Environment

Release : 17.2

Component : CA SERVICE CATALOG

Resolution

there is no anything difference  if the message is flagged as highest versus lowest  even though there is a flag from highest to lowest  to use when creating a message .

 it is considered as enhancement  request  and will be taken into account   in the next release .