Invalid characters in userid attribute (imloginid)

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

IDM 14.3 integrated with CA SSO 12.8. Some characters in the userid attribute cause issues when logging into IDM. For example, if userid is: test<, when we reset the password, the user is no longer able to log in with the userid. In the access gateway trace logs, You will see:

[01/07/2020][11:08:58][14540][3004][1b9e6a28-a3714ecb-0ba41437-324594c1-e8f8bcf5-29][ProxyValve::invoke][The agent Failed to process the request with a returncode of 5 Returning internal server error to the client].

Is there a list of characters we should NOT allow for userid?

 

Environment

Release : 14.3

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

This issue occurs when the userid contains space or special characters.

Resolution

Avoid the following characters as they are part of userID validation rules.

^, %, +, \, ", &, ', {, |, }, <, >, #, , \n,[, ],*,/