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User having issue in her Clarity Timesheet page
Article ID: 143380
Updated On:
Products
STARTER PACK-CLARITY PPM
Clarity PPM SaaS
Issue/Introduction
When trying to edit timesheet user is receiving error:
"Expired Request Alert: An expired request has been detected. Request has been canceled."
Cause
This can happen when too many tasks are added to the timesheet.
Up to 250 tasks may be added to a timesheet, however you could run into performance issues even with under 250 tasks.
In the SaaS environment you may see the error "Expired Request Alert: An expired request has been detected. Request has been canceled." when having over 150 tasks on your timesheet.
With this error you will not be able to edit the timesheet at all which includes deleting tasks.
Environment
Component : CA PPM SAAS TIME MANAGEMENT
Resolution
Please contact support to have the tasks removed from the timesheet.
Feedback
Yes
No
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