When authenticated SMTP is used in AWA 12.3.1, a connection object is needed with object type "MAIL", however MAIL is not present in the drop down menu.
After adding MAIL type in UC_LOGIN_TYPES (client 0), MAIL is present in the drop down but sending mail still does not work. The following error is displayed:
On SAP agent:
SMTP Server 'name of server' replied with Error '530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM'
When email is sent from unix/ windows agent error is:
Authentication error '535 5.7.3 Authentication unsuccessful' (SMTP server: 'server name')
This is a bug
Release : 12.3.1
Component : AUTOMATION ENGINE
Update to a fix version listed below or a newer version if available.
Component(s): Automation Engine
Automation.Engine 12.4.0 - Planned release September 2020
Automation.Engine 12.2.5 - Available