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Troubleshoot APMIA for API Monitoring


Article ID: 143319


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


We've installed the APMIA agent with APIM bundle the for installation on the API Gateway. The APMIA agent is not able to start.

We followed the steps outlined in However, the agent package was built using ACC, and we attempted to use a service account user 'dxsvc' for consistency.


The release version of the APMIA agent we attempted to install is 11.1.4 not 11.1.3 as indicated in the support case as 11.1.4 was not available in the dropdown.


We are using on-prem API Gateways and DX APM SaaS.


Release : 11.1.3

Component : APM Agents


Script Errors


 Changed wrapper path in the installer script from relative path to full path and permission to execute wrapper to work around the installation issue